Effective Date: [2026/01/01]
Website Name: [Genuinetravels.lk]
Company Name: [Genuine Travels]
1. Introduction
These Terms and Conditions govern your use of our website and services related to travel bookings, tours, and information for travel in China.
By accessing or using our website, you agree to comply with these Terms.
2. Services Provided
We provide:
- Travel information and guides for destinations in China
- Tour packages and itinerary planning
- Hotel, transportation, and attraction booking assistance
We act as an intermediary between you and third-party service providers unless otherwise stated.
3. User Responsibilities
By using our website, you agree:
- To provide accurate and complete information
- Not to use the website for illegal or fraudulent purposes
- To comply with all applicable travel laws and regulations
You are responsible for ensuring you have:
- Valid passport and visa
- Required travel documents for entry into China
4. Booking and Payments
- All bookings are subject to availability
- Prices may change without prior notice
- Full or partial payment may be required at the time of booking
- Payment methods accepted: [List methods]
Once payment is confirmed, you will receive a booking confirmation.
5. Cancellation and Refund Policy
- Cancellation policies vary depending on the service provider
- Refund eligibility will be stated at the time of booking
- Processing fees may apply
We are not responsible for delays caused by banks or payment gateways.
6. Travel Risks and Liability
Travel involves inherent risks. By booking with us, you acknowledge:
- We are not liable for injury, loss, or damage during your trip
- We are not responsible for delays, cancellations, or disruptions caused by:
- Weather conditions
- Government restrictions
- Natural disasters
- Force majeure events
7. Third-Party Services
We may provide services through third parties (e.g., hotels, airlines, tour operators).
We are not responsible for:
- Service quality
- Safety standards
- Actions or omissions of third-party providers
8. Intellectual Property
All content on this website (text, images, branding) is owned by [Your Company Name] unless otherwise stated.
You may not:
- Copy, reproduce, or distribute content without permission
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy.
We collect and process your data in accordance with applicable laws.
10. Changes to Terms
We reserve the right to update these Terms at any time.
Changes will be effective immediately upon posting.
11. Governing Law
These Terms shall be governed by the laws of Sri Lanka.
12. Contact Information
If you have any questions, please contact us:
- Email: [info@genuinetravels.lkl]
- Phone: [(+94) 71 818 0058]
- Address: [NO 87, BODHIYANGANA MAWATHA, BOWALA, KANDY.]
